Basal Therapies is looking for a highly organized and detail-oriented Intake & Service Coordinator to facilitate client interactions. As the first interaction that new clients will have, we are looking for someone who can welcome our clients and support them through their therapeutic journey!
At Basal Therapies, we’re committed to creating an inclusive culture where all employees feel welcomed and valued. Basal Therapies is a multidisciplinary pediatric out-patient clinic providing Occupational Therapy, Speech Therapy, and Mental Health services to the community. Group programs and inclusive preschool opportunities are also part of our service offerings. Basal Therapies’ mission is to provide a holistic approach through accessibility to all services under one roof, adding to consistent collaboration across disciplines while including families in treatment planning.
As a team member of Basal Therapies, you will be working within a collaborative and innovative environment to bring the vision of “progress through passion” to families in our community! This drives our mission through our passionate providers who share the love for building strong foundations for families and the children that we serve. We are certain that you will be instrumental in helping our team on this rewarding journey!
Job Responsibilities:
- Answers phone calls, schedules initial evaluations and ongoing treatment sessions.
- Exhibits polite and professional communication in person as well as via phone, e-mail, and mail.
- Provides administrative support to ensure efficient operation of the office.
- Supports the team by performing tasks related to organization and strong communication.
- Completing client check-in process (e.g., collection of copay, client balances, etc.)
- Provides information by answering questions and requests.
- Verifies health insurance coverage related to service provision.
Benefits include:
- Health/dental/vision insurance
- Paid time off
- Short-term disability
- Flexible schedule
- Tuition reimbursement
- 401(k) with company match
Skills and Qualifications:
- Reporting Skills
- Administrative Writing Skills
- Google Workspace Skills
- Managing Processes
- Organization
- Analyzing Information
- Professionalism
- Problem Solving
- Verbal Communication
- empathetic with strong interpersonal skills to interact compassionately with families
- ability to communicate clearly with diverse people
- ability to keep up in a fast-paced environment while balancing numerous tasks at the same time
Education and Experience Requirements
- Associate’s Degree in human services, healthcare administration, or similar field, preference for Bachelor’s Degree
- Experience working in a medical office a benefit, but not required
- Knowledge of appropriate software including: Microsoft Word and Excel, Google Suite, and Adobe Acrobat
If you are interested in speaking with us to learn more about our opportunities, please apply with your cover letter and resume!
